At raja9, we understand that privacy is more than just words. This document clearly explains how we manage your personal data — from collection through to protection and your rights as a member.
Every aspect of your data management is designed with one goal — to ensure your information remains safe and under your control at all times
All data transmitted between your device and raja9's servers is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions. Sensitive data stored on our systems is further protected using AES-256 encryption.
Raja9 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes. Your data belongs solely to you — we use it only to deliver a better service to you.
You have the right to access, correct, download, or request deletion of your personal data at any time. Contact our support team and your request will be processed within the timeframe required by law.
Raja9 only collects data that is strictly necessary to provide our services. Our "data minimisation" principle ensures we do not collect excessive or irrelevant information beyond what is needed to operate the platform.
You can choose whether to receive marketing communications from raja9. Every promotional email we send includes an easy unsubscribe option — no questions asked, no complicated procedures.
The raja9 Privacy Policy is designed to comply with applicable data protection laws. We continuously monitor legislative changes and update our privacy practices to ensure ongoing compliance and protect your rights.
Welcome to the Privacy Policy page Raja9. We understand that your trust is the foundation of the relationship we build together. That is why transparency in managing your personal data is not merely a legal obligation for us — it is a core value we uphold.
This document details how raja9 collects, uses, stores, and protects your personal information when you use our platform at raja9.win, the raja9 mobile app, and all related services. It also outlines your rights regarding that data and how to exercise them.
By registering an account or continuing to use the raja9 platform, you agree to the data processing practices described in this document. Please read it carefully and contact us if anything is unclear. We are always here to help.
This Privacy Policy applies to all registered members, website visitors, and users of the raja9 app. It should be read together with Terms and Conditions raja9 which forms part of your overall agreement with us.
Raja9 only collects information necessary to provide, improve, and protect our services. The following are the categories of data we collect and the purposes for which they are collected:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Identity verification (KYC), fraud prevention |
| Contact | Email address, phone number | Account communications, security notifications |
| Financial | Bank account number, transaction records | Processing deposits and withdrawals |
| Technical | IP address, device type, web browser | Account security, fraud detection |
| Activity | Game history, wagering, Login | Compliance, responsible gaming |
| Preferences | Account settings, language preferences | Personalisation of user experience |
In addition to information you provide directly during registration or platform use, we also collect data automatically through standard tracking technologies such as cookies and server logs. This information is used solely for platform operational and security purposes.
Raja9 does not collect special category information such as medical data, political views, religious beliefs, or biometric data unless required by applicable law.
Every piece of information we collect has a clear purpose. raja9 uses your personal data for the following purposes:
All data processing carried out by raja9 has a valid legal basis — whether based on contract (to fulfil the service agreement), legal obligation, legitimate business interest, or your explicit consent, which may be withdrawn at any time.
Raja9 does not sell or trade your personal data. However, in the course of operating the platform, we may share your information with selected and trusted third parties in the following limited circumstances:
All third parties we work with are required to comply with data protection standards equivalent to our own. We only share the minimum information necessary for a specific and legitimate purpose.
Protecting your personal data is central to our operations. raja9 implements multiple layers of technical and organisational security measures to safeguard your data from unauthorised access, loss, or misuse.
While we take all reasonable measures, no system is 100% impenetrable. You also play an important role — use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
In the event of any data breach affecting your information, raja9 is committed to notifying affected members and the relevant authorities within the timeframe required by law, along with the remediation steps we will take.
Raja9 uses cookies and similar tracking technologies to enhance platform functionality and security. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the raja9 platform.
As a raja9 member, you have the following rights regarding your personal data, and we are committed to respecting and facilitating the exercise of those rights:
To exercise any of the above rights, contact the raja9 support team via live chat or our support email. We will process your request within the timeframe stipulated by applicable law, and we may require identity verification before processing your request.
Raja9 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. The following are our general data retention guidelines:
When data is no longer needed, we ensure it is deleted or anonymised in a secure and irreversible manner.
The raja9 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we become aware that a minor's data has been collected without proper verification, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and become aware that your child has registered an account at raja9, please contact our support team immediately. We will handle the matter with the highest priority.
Raja9 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via:
The "Updated" date shown at the top of this page indicates when the latest Privacy Policy took effect. Your continued use of the raja9 platform following any amendments constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints about how raja9 handles your personal data, do not hesitate to contact us. Our privacy team is ready to assist you.
We are committed to responding to every privacy-related inquiry seriously and within a reasonable timeframe. Your satisfaction and trust are our top priority.
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